eJono.fi

Queueing without names or contact details

Visitors receive a queue number without entering a name or contact details. The service uses technical identifiers required to operate the queue.

  • No names or contact details
  • No app to download
  • Deletion after 30 days without queue activity

Only information required for queuing

The queue uses technical identifiers and queue numbers. Personal information should not be entered into a queue description.

Notifications without a phone number

Browser notifications can be enabled without SMS or an email address.

The management link provides access

The private management link replaces a user account and provides access to the queue controls. Keep the link confidential.

Notifications and connectivity

The queue page updates through an internet connection. Browser notifications need a supported browser and the visitor’s permission. On iPhone and iPad, add the service to the Home Screen to use notifications. Agree how visitors will hear their turn if a notification does not arrive or connectivity fails.

Plan a fallback

Test mobile connectivity at the actual service point. A shared display can show called numbers; keep paper numbers or a staff list available as a fallback. Do not use the service where a delay or outage could endanger safety or health.

Frequently asked questions

Can queue staff see a visitor’s identity?

Not through eJono.fi. The service shows queue numbers, not names or contact details.

Can I keep using the same QR code?

Yes. The same queue and QR code keep working when successful queue actions occur less than 30 days apart. Joining, calling, completing service, cancelling, and closing or reopening start a new period. Viewing a page does not extend it. Links stop working once the queue is deleted.