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Digital or paper queue numbers?

The best choice depends on your visitors, connectivity, and whether people need to leave the queue area while waiting.

  • A mobile queue reduces standing in line
  • Paper works without a phone
  • A fallback improves reliability

When does a digital queue work well?

It suits situations where most visitors have a phone and benefit from moving around while they wait.

When is paper better?

Paper tickets or a staff-managed list may be better when connectivity is unreliable or many visitors do not use smartphones.

Combine both when needed

Staff can add a visitor without a phone from the management view. Critical events should still have an offline fallback procedure.

Frequently asked questions

Does everyone need to use a phone?

No. Staff can add a visitor without a phone from the management view.