eJono.fi
A queue system for events
Replace a physical line with a mobile queue visitors can follow on their own phones.
- No dedicated hardware
- Printable QR poster
- Serve several visitors at once
Illustrative example
An event information desk
Two volunteers serve visitors from one queue. A QR poster stands beside the desk and a shared display shows called numbers. Staff add visitors without phones when needed and call the next person when available. This is an illustrative workflow, not a claim about an actual customer event.
Made for temporary use
Create the queue shortly before the event and share its QR code at the entrance or service point.
Visitors can move freely
Their queue number and real-time status stay visible on their phone, so they do not need to stand in a physical line.
Staff manage it together
The private management link can be opened on several staff devices.
Divide the staff responsibilities
Open the private management link only on staff devices. Agree who calls the next visitor and who marks service complete. The same queue updates for everyone using that link; there are no separate staff accounts.
What visitors do
Visitors open the QR code or joining link, take a number, and follow their turn on the same page. No name or contact details are requested. Staff can add someone without a phone from the management view and give them their number verbally or on paper.
Notifications and connectivity
The queue page updates through an internet connection. Browser notifications need a supported browser and the visitor’s permission. On iPhone and iPad, add the service to the Home Screen to use notifications. Agree how visitors will hear their turn if a notification does not arrive or connectivity fails.
Plan a fallback
Test mobile connectivity at the actual service point. A shared display can show called numbers; keep paper numbers or a staff list available as a fallback. Do not use the service where a delay or outage could endanger safety or health.
Before opening the queue
- Create a test queue and join from a second device.
- Choose one stage for service or two stages for ordering and collection.
- Display the public QR code clearly; keep the management link with staff.
- Agree who calls, completes service, and helps visitors.
- Check connectivity and the fallback procedure before opening.
Frequently asked questions
Can I keep using the same QR code?
Yes. The same queue and QR code keep working when successful queue actions occur less than 30 days apart. Joining, calling, completing service, cancelling, and closing or reopening start a new period. Viewing a page does not extend it. Links stop working once the queue is deleted.
Can someone join without their own phone?
Yes. Staff can add a visitor from the management view and tell them their number. Agree how those visitors will hear their call.
Will every visitor receive a notification?
No. Browser notifications depend on the browser, permission, and connectivity. The queue page shows the current status while connected.
How long is a queue kept?
Queues are deleted after 30 days without queue activity. Joining, adding, calling, completing, removing, moving or undoing a ticket, cancelling a visit, and closing or reopening the queue start a new 30-day period. Simply viewing a page does not extend it.