eJono.fi

How to start using a digital queue

You can start using eJono.fi in a few steps without an account, installation, or dedicated hardware.

  • Create the queue
  • Share the QR code
  • Call visitors

1. Create a queue

Give the queue a clear name and short description, then select a one-stage or two-stage workflow.

2. Share the joining link

Display the QR code on a screen, print the ready-made poster, or share the joining link directly.

3. Manage the queue

Open the private management link on a staff device. Call one or several visitors and close or reopen joining when needed.

Notifications and connectivity

The queue page updates through an internet connection. Browser notifications need a supported browser and the visitor’s permission. On iPhone and iPad, add the service to the Home Screen to use notifications. Agree how visitors will hear their turn if a notification does not arrive or connectivity fails.

Plan a fallback

Test mobile connectivity at the actual service point. A shared display can show called numbers; keep paper numbers or a staff list available as a fallback. Do not use the service where a delay or outage could endanger safety or health.

Frequently asked questions

Can I share the management link with staff?

Yes. Anyone with the link can manage that queue, so keep it private.

How do notifications work?

Visitors can enable web push and receive notifications when their turn is approaching and when it begins.

Can I keep using the same QR code?

Yes. The same queue and QR code keep working when successful queue actions occur less than 30 days apart. Joining, calling, completing service, cancelling, and closing or reopening start a new period. Viewing a page does not extend it. Links stop working once the queue is deleted.